Contact

Last updated: March 12, 2026

Use this page for product support, legal and privacy requests, accessibility feedback, copyright complaints, safety concerns, compliance inquiries, and project support intake questions.

Support Channels

We currently route all inbound support, legal, privacy, accessibility, copyright, compliance, and safety requests through a single inbox. Use a clear subject line so we can triage your request quickly.

Product and account support: hello@redoor.co

Legal, privacy, copyright, and accessibility requests: hello@redoor.co

Safety and abuse reports: hello@redoor.co

Privacy and Data Rights Requests

To help us process a request efficiently, include:

• Your full name and account email
• The request type, such as access, correction, deletion, export, or objection
• Any relevant URL, post ID, project ID, message thread, or report ID
• If using an authorized agent, documentation showing the agent's authority where required by law

We may request identity verification before completing a rights request. If we deny a request, you may appeal by replying to the decision or emailing hello@redoor.co with the subject line "Privacy Appeal."

Accessibility, Copyright, and Legal Process

If you encounter an accessibility barrier or need an accommodation or alternate format, email hello@redoor.cowith the subject line "Accessibility Request" and describe the issue, page, and assistive technology or device involved.

Copyright complaints and counter-notices should follow the steps in our Copyright Policy. For law enforcement or legal process requests, send the request from an official domain and include jurisdiction, authority, scope, and return-contact details.

Safety and Emergency Concerns

Use in-app reporting whenever possible and include screenshots, profile links, or message references. For immediate threats or emergencies, contact emergency services first and then notify us at hello@redoor.cowith the subject line "Safety Report."

Project Support Intake

If a live project needs a routed realtor, builder, contractor, or field partner, use the secondary intake form so the admin team can triage the request appropriately.

Policy Library

Review our Terms, Privacy, Cookies, Community Guidelines, Compliance, Safety, Accessibility, and Copyright.